The Low Grade Gamer provides a 12 Month warranty on all new stock in the unfortunate circumstance that an item is faulty. We will either swap it for the same item in similar condition or refund the purchase.
All items will need to be shipped back to us so that we can first test and confirm the item is indeed faulty.
This warranty does not cover items if the purchaser has changed their mind.
This warranty covers all games, consoles and accessories at The Low Grade Gamer.
Any required refunds will be processed promptly and, in the fashion, it was paid. As an example, if you paid with PayPal, we will provide the refund via PayPal.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return.
We will respond quickly with instructions for how to return items from your order. Processing may take up to 7 days.